Terms & Conditions
Pricing:

Prismhue prices on-line are current and kept up to date. Prismhue prices are subject to change without notice. Prices are based on various factors such as oil prices, as this greatly affects the price of the plastic products offered. Current on-line pricing will be charged at time of ordering.

Payment:

Prismhue accepts payment via NEFT | Wire Transfer |Cheque and DD, Full payment is due prior to Prismhue commencing production of any Customer project. Payments made by Cheque take 2 - 3 business days to clear, processing of your order in this case will commence ONLY when the Cheque has cleared into our account - no exceptions. Any balance that may have accrued during the processing of said project must be paid in full by Customer on given credit time*. The Customer agrees to pay any and all costs, fees, charges, or expenses (including without limitation all reasonable legal fees and litigation/arbitration fees and costs) incurred in recovering any amounts owed to Prismhue by Customer.

Cancellation Policy:

Prismhue reserves the right to withhold 50% of the order total in the event customer decides to cancel their order. Any and all cancellation fees are at the sole discretion of Prismhue. Cancellation fees will not exceed 50% of the order total. Additionally, if customer requests a line item (product) cancellation Prismhue reserves the right to withhold 50% of the product total to cover administrative fees.

Warranty / Satisfaction Guarantee:

All manufactured and printed media products are guaranteed by Prismhue against defect in quality and workmanship within industry standards. This guarantee is limited to the price or replacement of actual defective product and is valid only upon the satisfaction of the following conditions: (1) written notice of such defect is received at Prismhue within 01 days after product is delivered to the Customer, (2) Prismhue is able to verify said defect. Prismhue is not responsible for indirect costs incurred due to defects. If an item or items were not included due to human error, Prismhue will send the item or items.

Quantity:

Actual quantity delivered to customer may deviate up to 5% over from the quantity requested by Customer (well below industry standard which is 10%). We will never deliver your order short. Overages are NEVER charged!

Production Time:

Production time is the number of full business days and hours it takes to complete a project once payment is received and processed. Business days include Monday through Saturday, excluding holidays, 9:00 AM to 8:00 PM. Prismhue representations of production time to complete a project is an estimate only. Projects may be delivered earlier or later than Customer expectations. Allow two business days for project completion, however times may vary depending on complexity of project and order placement. Prismhue is not responsible for delays in delivery due to unforeseen circumstances that are out of the control of Prismhue. Such projects do not impact the amount Customer must pay for the project.

Art & Proofing:

Prismhue is in no way responsible for spelling or layout errors from Customer or its representatives. Note: Proof of Art will be sent for approval (if requested) However upon customers approval work will be carried out.

Artwork Usage:

Prismhue reserves the right to use any artwork generated using the Online Design Tool for promotional purposes. The use of said artwork will not be subject to any royalties or commissions. Customer or Graphic Designer for the customer relinquishes all rights to any and all artwork generated using the Online Design Tool. Customer or Graphic Designer for the customer hereby indemnifies Prismhue from any copyright claim should any content within the artwork image be copyrighted by a third party.

Trademark and Copyright:

All material and information found in this Web site is owned by Prismhue, its clients or its content customers and is protected under the copyright and trademark laws of the land and other applicable jurisdictions

Contact Us:

If you have any questions about these terms and conditions, the practices of this site, or your dealings with this site, you can contact us at: info@prismhue.in. +91 80 4148 6035